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Utilities in deregulated markets are under more pressure than ever to attract and retain customers and are therefore more motivated to consider new technologies to extend their energy services offering.  Previous posts in our Future-Proof Utility series have discussed the driving forces behind utilities' push for innovation, and the importance of a customer-centric approach. While both of these concepts are of crucial strategic importance, technology is the vehicle that will ultimately bring the future-proof utility into being.  That's why this post will zero in on 5 technologies utilities are exploring and investing in, and what kind of capabilities they will need in order to meaningfully expand their energy services.