How 3 Utilities Upped Their Customer Experience Game

How 3 Utilities Upped Their Customer Experience Game

Customer behaviour and choices are becoming the most important drivers in shaping the transition to a new energy system → How are you engaging with yours? Innovating in a commodity market like energy is tough given that all your potential customers are essentially already penetrated – either they are with you, or with a competitor. […]

Spacewell Energy (Dexma) Partner Spotlight: Norlys (Denmark)

DEXMA Partner Spotlight: Norlys (Dinamarca)

Welcome to the 4th edition of the Spacewell Energy (Dexma) Partner Spotlight! This month we are highlighting Norlys (formerly known under Eniig), the third-largest electricity supplier in Denmark. Eniig now Norlys, a word that means “united” in Danish, is also a cooperative, owned by nearly 400,000 members. The group was formed by a merger between EnergiNord, […]

Industrial Energy Efficiency: TACSA saves €110,000 with 3ex4 [SUCCESS STORY]

Industrial Energy Efficiency: TACSA saves €110,000 with 3ex4 [SUCCESS STORY]

Industrial energy efficiency is all the rage thanks to public support initiatives for “Industry 4.0”. But how does this trend translate into an actual energy management plan in the industrial sector? Is it possible to save energy in factories without a major investment? Get inspired by the TACSA success story, implemented by DEXMA partner 3ex4.  

The Future-Proof Utility is a Collaborative Utility [WEBINAR]

The Future-Proof Utility is a Collaborative Utility [WEBINAR]

Like so many sectors before them (telecom, mobility, hospitality…), utilities are facing mounting pressures on their traditional business model. These driving forces are coming from all directions: shrinking margins due to increased supply from distributed energy resources (DERs) like solar, microgrids, batteries etc., fresh competition from new market entrants from Google to Drift, changing customer […]