When you're automating existing mortgage processes, one of the most challenging aspects is integration with the current regulatory environment. The mortgage industry is so highly regulated that it's difficult to automate mortgage processes — you have to fuse operations, legal and technology to develop a workable product.

"The mortgage industry is so highly regulated that it's difficult to automate mortgage processes"

The industry has done a great job of automating routine processes, and now we're taking on more complicated processes. But now we have the data to begin analyzing some parts of the process that have not been transparent. We're able to capture data from closing. We're able to capture data from the real estate contract. Data are being standardized by great industry efforts like MISMO and we're more able to automate our processes and deliver products in a compliant, reliable way.