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Susan

Jill

Photo by wendy b. photography
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Position
Business Analyst

What I Do
I work with existing CBS clients helping them troubleshoot issues, document requests for enhancements and customizations, work with the development team to meet client expectations, perform system testing and provide expertise with program eligibility.

Years at Dexma
3 years

Originally From
I was born in Battle Creek, MI., and I've lived in Arizona, Utah, Hawaii, Colorado, Oklahoma, Texas and now Minnesota.

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Background/Education
Bachelor's degree in clothing, textiles and merchandising from Oklahoma State University. I have owned a travel agency, managed a 3M employee store, been a customer service specialist at 3M/Imation, worked as an operations manager for Oracle, been a realtor for Edina Realty and a loan officer at CTX Mortgage. I am destined to have a lifetime of different positions, often creating new paths. The common thread is a keen belief in customer service and relationship management.

Favorite Meal of the Day
Breakfast! Any day of the week, any time of the day! I love eggs, over-easy, with crisp bacon, hash browns, buttered white or sourdough toast and coffee.

Last Movie I Saw
"The Pursuit of Happyness" with Will Smith and his son, Jayen.

What I Was Going to Be When I Grew Up
A Mom!

What I Like About Dexma
Dexma is my first experience in a small company. And there's no going back! What impresses me most within the "DexWalls" is that each person matters. Opinions, thoughts, ideas and the success of each person is taken seriously and considered essential to the growth and positive influence Dexma has within itself and in the marketplace.

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